← Browser Integration

Browser Integration FAQ category

IDM does not catch downloads or does not not show video download panel in my browser. What should I do?

For troubleshooting with our support department, you will need to repair your IDM installation first.

1. Please download the latest version of IDM

For Chrome, install IDM extension using the link below:

https://chrome.google.com/webstore/detail/IDM-Integration-Module/ngpampappnmepgilojfohadhhmbhlaek

  • For FireFox, install IDM extension using the link below:

    www.internetdownloadmanager.com/support/installffextfrommozillasite.html

  • For Edge, install IDM extension using the links below:

    https://microsoftedge.microsoft.com/addons/detail/idm-integration-module/llbjbkhnmlidjebalopleeepgdfgcpec

  • Opera, please read and follow instructions below:

    https://www.internetdownloadmanager.com/register/new_faq/opera-extension.html

    • Please contact our support department if the problem persists after carefully following the steps above.